1. Introduction

Cornerstone Behavioral Care (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at cornerstonebehavioralcare.com or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: name, email address, phone number, and other contact details you provide through our contact form or booking system.
• Health Information: medical history, insurance information, and other health-related information collected as part of your care. This information is governed by our HIPAA Notice of Privacy Practices.
• Website Usage Data: pages visited, time spent on pages, browser type, and IP address, collected via cookies and analytics tools.

3. How We Use Your Information

We use the information we collect to:

• Schedule and manage appointments
• Provide and coordinate psychiatric care
• Communicate with you about your appointments and care
• Process insurance claims and payments
• Improve our website and services
• Comply with legal and regulatory requirements

4. HIPAA and Health Information

All protected health information (PHI) is handled in strict accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws. Our full Notice of Privacy Practices, which describes your rights regarding your health information, is available upon request and will be provided to you at your first appointment.

5. Cookies and Analytics

Our website uses cookies and similar tracking technologies to analyze website traffic and improve your experience. We may use Google Analytics or similar tools. You can disable cookies in your browser settings, though some website features may not function properly as a result.

6. Third-Party Services

We use third-party platforms including IntakeQ for appointment scheduling and patient communication. These platforms have their own privacy policies and security practices. We choose partners who are HIPAA-compliant and take the security of your information seriously.

7. Data Security

We implement appropriate technical and administrative safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction. All data transmissions are encrypted using SSL/TLS technology.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights or ask questions about your privacy, contact us at info@cornerstonebehavioralcare.com or call (240) 788-3536.

9. Children’s Privacy

We provide services to patients of all ages including minors. Health information for minor patients is handled in accordance with HIPAA and applicable state laws governing minor patient privacy. Parents and guardians may have rights regarding the health information of their minor children as permitted by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Continued use of our website following any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Cornerstone Behavioral Care

7100 Guilford Dr, Suite 2012, Frederick, MD 21704

Phone: (240) 788-3536

Email: info@cornerstonebehavioralcare.com